Imperial Design Technologies Data Privacy Policy

Imperial Design Technologies is committed to Privacy Policy, ensuring that your personal data is processed in line with applicable laws, including the General Data Protection Regulation (GDPR).

At Imperial, we prioritize data privacy by focusing on data protection, security, and responsible handling. Furthermore, we value the trust our clients and partners place in us and remain committed to managing all data securely. Therefore, our data processing adheres to the GDPR and other relevant data privacy laws.

We respect your trust and use personal data only for the purposes you have agreed to. Data is retained only for as long as necessary and in compliance with legal requirements. Our Privacy Policy outlines the types of data we collect, how it is used, and any third-party processing arrangements.

Categories of Personal Data

Imperial processes personal data in these categories:

  • General Inquiries: Information shared through email, social media, and other communication channels.
  • Website Visitors: Data collected when browsing our website, filling out forms, or similar actions.
  • Marketing: Data collected for sending newsletters, gathering survey feedback, and other promotional activities.
  • Event Participants: Information collected when attending events, trade fairs, or engaging with Imperial representatives.

Data Types

Depending on your engagement with Imperial, different data types are collected. This may include:

  • General Inquiries: Name, contact information, and relevant communication data.
  • Website Visitor: Inquiries via our website and email responses.
  • Marketing: Name, contact information, job title, company affiliation, and consent preferences for marketing purposes.
  • Events: Name, contact details, and participation records for events or trade fairs.

Purpose of Collecting Data

We collect personal data for the following purposes:

  • Dispute Management: Facilitating resolution of disputes with third parties.
  • Website Improvement: Enhancing the user experience.
  • Follow-Ups on Inquiries: Ensuring prompt responses and personalized service.
  • Service Improvement: Improving customer service and refining marketing initiatives.
  • Direct Marketing: Communicating information for marketing purposes as per consent.
  • Legal Compliance: Meeting legal obligations under GDPR and data privacy laws.
  • Security Measures: Protecting data and IT infrastructure.

Source

Personal data is collected directly from you during your interactions with Imperial. This includes data submitted via phone, email, our website, or at trade events.

Legal Basis for Data Processing

The legal basis for our data processing activities includes:

  • Interest Balancing: Ensuring focused, secure services for you and the company you represent.
  • Consent for Marketing: Obtained for direct marketing activities.
  • Website Tracking: Managed in compliance with the ePrivacy Directive.

Data Protection

Imperial has internal protocols to safeguard your personal data, including controlled access, encrypted backups, and ongoing monitoring for unauthorized access or potential misuse. In the event of a security breach, we promptly notify affected individuals.

Withdrawal of Consent

Where processing relies on your consent, you may withdraw it at any time, without affecting prior data handling based on that consent.

Storage Period

We retain your personal data as long as we have an active relationship with you or your company. For marketing communications, we keep your data for three years and then remove it unless legal requirements mandate a longer retention period.

Your Rights

In accordance with the GDPR, you have the right to:

  • Data Portability: Receive your data in a structured format.
  • Access: View your personal data.
  • Correction: Update incorrect information.
  • Deletion: Request data deletion.
  • Restriction: Limit data processing.
  • Objection: Contest data handling.

Privacy Policy Changes

Imperial may update this Privacy Policy periodically. Therefore, please review our Privacy Policy to stay informed about our data management practices.

If you have questions about data processing or wish to exercise your rights, please contact our Marketing department via the contact form on our website.

Contact

For further information about GDPR, please read here.

Our Information:

Imperial Design Technologies Inc.
510 O’Malley Dr
Coopersville, MI 49404
Phone: +1 616-531-8053
Email: mail@imperial.us